Responsible Gaming
Gambling should always be a form of entertainment, not a way to earn money or solve financial problems. If you choose to play at Mastercard casinos, please do so responsibly and within your means. The information below is designed to help you stay in control.
Age Verification
You must be at least 18 years old, or the legal minimum age for gambling in your province or territory of Canada, to create an account or gamble online. Casino operators are required to verify your age and identity. Underage gambling is illegal and harmful.
Warning Signs of Problem Gambling
If you answer "yes" to any of the following, you may be experiencing gambling-related harm:
- Chasing losses – trying to win back money you have lost.
- Hiding your gambling from family or friends.
- Spending more time or money than intended.
- Borrowing money or selling possessions to gamble.
- Neglecting work, school, or relationships because of gambling.
- Feeling anxious, guilty, or irritable when trying to cut back.
- Lying about gambling activities.
Self-Help Tools
Most reputable online casinos offer practical tools to help you manage your play:
- Deposit limits – cap how much you can add to your account daily, weekly, or monthly.
- Loss limits – set a maximum amount you are willing to lose over a set period.
- Reality checks – receive reminders of how long you have been playing.
- Self-exclusion – temporarily or permanently block access to your casino account.
Support Organizations
If you or someone you know needs help, contact a responsible gambling service in your country:
- Canada: Responsible Gambling Council
- United Kingdom: GamCare and GamStop
- Australia: Gambling Help Online
- United States: National Council on Problem Gambling
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
- Other countries: please search for your national responsible gambling helpline or health authority.
Call to Action
If you recognise any warning signs or feel that gambling is no longer just entertainment, please seek help today. Contact a support organization above, talk to someone you trust, and consider using self-exclusion tools. You are not alone, and support is available 24/7 in many regions.